Initial Need Analysis of Applied English for Students of English Study Program in the Hospitality Field

Intan Aulia Nastiti, Jannatul Laily Noviabahari, Donni Prakosha

Abstract

In the field of vocational hospitality education, English instruction is often not fully suited to the specific communication requirements of workplace interaction, especially for students with primary languages preparing for hospitality careers. Although previous ESP needs analyses focused primarily on hospitality or tourism courses, limited research has examined the corresponding English needs of English-based students in vocational polytechnics. The study aims to identify the priority language skills, the context of work place communication, learning preferences and perceived constraints of these students. Data collected from 50 students were analyzed using descriptive quantitative survey designs and frequency and percentage distributions. The results indicate that students prioritize speaking and listening skills for guest interaction and service communication, emphasizing the need for a specific vocabulary and contextual, practice-oriented learning for guests. Despite a strong recognition of the demands of the professional language, students report continuing challenges related to vocabulary mastery, pronunciation and communication confidence, revealing a gap between the goals and actual preparations. The study contributes to ESP research by extending the accommodation-oriented needs analysis to students of the English Study Programme and highlighting the coexistence of professional consciousness and communication constraints. The results support the development of English instruction based on performance, based on scenarios, in vocational contexts.

Keywords

initial needs analysis, applied English, English for Specific Purposes, hospitality, vocational education

References

Afifulloh, M. (2018). Pemetaan Kebutuhan Bahasa Inggris pada Masyarakat Daerah Potensi Wisata Kabupaten Bangka Provinsi Kepulauan Bangka Belitung. JSSH (Jurnal Sains Sosial dan Humaniora), 2(1), 133-144. DOI: https://doi.org/10.30595/jssh.v2i1.2332

Arafah, B. (2019). Needs analysis on English for vocational purpose for students of hospitality department. KnE Social Sciences, 344-387. https://doi.org/10.18502/kss.v3i19.4869

Arteaga, E., Biesbroek, R., Nalau, J., & Howes, M. (2024). Across the great divide: a systematic literature review to address the gap between theory and practice. Sage Open, 14(1). https://doi.org/10.1177/21582440241228019.

Aryanti, N. (2021). MERDEKA BELAJAR PADA PENDIDIKAN VOKASI (POLITEKNIK) DI MASA PANDEMI. Integrasi Keilmuan dalam Menyongsong Merdeka Belajar, 11.

Avana, N., Nerita, S., Rurisman, R., Gistituati, N., & Rusdinal, R. (2024). Analisis kebijakan pendidikan terkait implementasi pendidikan vokasi dan pelatihan vokasi. Naturalistic: Jurnal Kajian dan Penelitian Pendidikan dan Pembelajaran, 8(2), 322-338. Doi: https://doi.org/10.35568/naturalistic.v8i1.3559

Aven, T. (2023). On the gap between theory and practice in defining and understanding risk. Safety science, 168. https://doi.org/10.1016/j.ssci.2023.106325

Basturkmen, H. (2010). Developing courses in English for specific purposes. Palgrave Macmillan.

Bilodid, A., & Vorobel, M. (2022). Foreign Language Skills as The Main Factor of Successful Career in The Hospitality and Tourism Industry. Grail of Science, 12, 467-470. https://doi.org/10.36074/grail-of-science.29.04.2022.081

Bury, J., & Oka, T. (2017). Undergraduate students’ perceptions of the importance of English in the tourism and hospitality industry. Journal of Teaching in Travel & Tourism, 17(3), 173-188. https://doi.org/10.1080/15313220.2017.1331781

Chilingaryan, K. (2020). English for specific purposes in the Hospitality industry. Proceedings of ADVED, 2020 (6th).

Dudley-Evans, T., & St. John, M. J. (1998). Developments in English for specific purposes: A multi-disciplinary approach. Cambridge University Press.

Fitria, T. N. (2020). Teaching English for specific purposes (ESP) to the Students in English language teaching (ELT). JET (JOURNAL OF ENGLISH TEACHING) ADI BUANA), 5(01), 55-66. https://doi.org/10.36456/jet.v5.n01.2020.2276

Hofius, M. (2020). Towards a ‘theory of the gap’: Addressing the relationship between practice and theory. Global Constitutionalism, 9(1), 169-182. https://doi.org/10.1017/S2045381719000431

Hsu, L. (2014). Effectiveness of English for specific purposes courses for non-English speaking students of hospitality and tourism: A latent growth curve analysis. Journal of Hospitality, Leisure, Sport & Tourism Education, 15, 50-57. https://doi.org/10.1016/j.jhlste.2014.05.001

Hutchinson, T., & Waters, A. (1987). English for specific purposes: A learning-centred approach. Cambridge University Press.

Hyland, K. (2022). English for Specific Purposes: What is it and where is it taking us? ESP Today-Journal of English for Specific Purposes at Tertiary Level, 10(2), 202-220. https://doi.org/10.18485/esptoday.2022.10.2.1

Iriance, I. (2018, October). Bahasa Inggris sebagai bahasa lingua franca dan posisi kemampuan Bahasa Inggris masyarakat Indonesia diantara anggota MEA. In Prosiding Industrial Research workshop and national seminar (Vol. 9, pp. 776-783).

Juliana, R., & Juliani, R. (2020). Penerapan General English dan English for Specific Purposes di perguruan tinggi khususnya pada pendidikan vokasi. VOCATECH: Vocational Education and Technology Journal, 1(2), 79-85. https://doi.org/10.38038/vocatech.v1i2.26

Kusuma, A. Z., Hatim, M., & Uzer, Y. (2023). Need analysis of english language used for students in hospitality industry department. Esteem Journal of English Education Study Programme, 6(1), 1-9. DOI: https://doi.org/10.31851/esteem.v6i1.10168

Lee, N. (2006). Bridging the gap between theory and practice in integrated assessment. Environmental impact assessment review, 26(1), 57-78. https://doi.org/10.1016/j.eiar.2005.01.001

Lertchalermtipakoon, P., Wongsubun, U., & Kawinkoonlasate, P. (2021). Need Analysis: English Language Use by Students in the Tourism and Hospitality and Industry. English Language Teaching, 14(3), 59-71. DOI: https://doi.org/10.5539/elt.v14n3p59

Ma'fiyah, I., & Sumardiono, S. (2023). English language needs for hotel service and ESP program: The case of hospitality vocational secondary school. Journal of Innovation in Educational and Cultural Research, 4(3), 429-437. DOI: https://doi.org/10.46843/jiecr.v4i3.680

Maulana, H. A., & Hamidi, M. (2020). Persepsi mahasiswa terhadap pembelajaran daring pada mata kuliah praktik di pendidikan vokasi. Equilibrium: Jurnal Pendidikan, 8(2), 224-231. DOI: https://doi.org/10.26618/kxdw5q60

Prabowo, B.A. & Saptiany, S.G. (2024). Communication challenges in the hospitality business: Analysis of students' strategies in learning English at STIEPARI Semarang. LITE: Jurnal Bahasa, Sastra, dan Budaya 20 (1), 74-85. https://doi.org/10.33633/lite.v20i1.10216

Rusmala, M. (2018). Peran Mata Kuliah Bahasa Inggris dalam Pendidikan Vokasi di STKOM Sapta Computer Kalsel.

Sabrina, N., Nurazizah, S., Deviyanti, N., & Safari, Y. (2024). Analisis struktur dan pola kalimat dalam percakapan bahasa Inggris. Al-Kaff: Jurnal Sosial Humaniora, 2(1), 58-64. https://doi.org/10.30997/alkaff.v2i1.11739

Shobikah, N. (2017). The importance of English language in facing ASEAN Economic Community (AEC). At-Turats, 11(1), 85-93.

Sholihannisa, L. U., & Juliawati, P. (2020). Manajemen Pembelajaran Model Block System Learning pada Pendidikan Tinggi Vokasi di Politeknik LP3I. TEMATIK, 7(1), 21-37.

Siregar, U. D. (2023). Bahasa Inggris sebagai bahasa komunikasi bisnis di era globalisasi: Persepsi pebisnis dan karyawan. JBSI: Jurnal Bahasa dan Sastra Indonesia, 3(01), 129-135. DOI: https://doi.org/10.47709/jbsi.v3i01.2608

Sriyanto, W., Azir, I. D. A., & Sitorus, N. (2023). Persepsi Mahasiswa Dalam Pembelajaran Bahasa Inggris Terhadap Karir Mahasiswa Vokasi. Abec Indonesia, 367-374.

Suherman, M., Soro, S. H., Ahmad, I., Ningsih, R. F., & Pawaka, W. (2024). Peran Pendidikan Vokasi dalam Melahirkan Wirausahawan (Studi Kasus Peserta Didik SMK Negeri 1 Cikalongkulon Kabupaten Cianjur). EDUKASIA Jurnal Pendidikan dan Pembelajaran, 5(1), 2401-2410. DOI:https://doi.org/10.62775/edukasia.v5i1.1307

Supena, S. (2024). Peran Bahasa Inggris dan Bahasa Indonesia sebagai Alat yang Penting di Era Globalisasi. Jurnal Pendidikan Guru, 5(1) 71 – 76. https://doi.org/10.47783/jurpendigu.v4i1Thomas, C. A. (2008). Bridging the Gap between Theory and Practice: Language Policy in Multilingual Organisations. Language Awareness, 17(4), 307–325. https://doi.org/10.1080/09658410802147295

Wibowo, A. H., & Kristina, D. (2018). Efektivitas penggunaan bahasa Inggris dalam media promosi pariwisata Solo Raya menuju pembangunan sistem online tourism promotion. Cakra Wisata, 19(2)12 – 22.

Wulandari, N. L. M., & Rahmawati, P. I. (2020). Analisis Kebutuhan Bahasa Inggris Pramusaji di Hotel Berbintang 5 di Bali. Jurnal Manajemen Perhotelan dan Pariwisata, 3(1), 01-09. DOI: https://doi.org/10.23887/jmpp.v3i1.28990

Yuanti, E. E., & Vardhani, N. K. (2021). Penyusunan Kurikulum Blok Bahasa Inggris Vokasional. Jurnal Vokasi Indonesia, 9(1), 1. https://doi.org/10.7454/jvi.v9i1.219

Zukna, I., & Sassi, K. (2024). Prospek Sistem Pendidikan Vokasi di Indonesia Abad-21. NUSRA : Jurnal Penelitian Dan Ilmu Pendidikan, 5(4), 1578–1588. https://doi.org/10.55681/nusra.v5i4.3254

DOI: https://doi.org/10.20961/paedagogia.v29i1.114774

Refbacks

  • There are currently no refbacks.