IMPLEMENTASI ISO 90012015 DI FAKULTAS TEKNIK UNIVERSITAS DIPONEGORO

Yuni Nurjanah

Abstract


This paper discusses the implementation of ISO 9001: 2015 at the Faculty of Engineering
Diponegoro University. The purpose of writing this paper is to determine the stages
or implementation process, advantages and disadvantages. Based on the results of the
discussion in this paper, it is concluded that the implementation process of ISO 9001:
2015 to obtain certification requires 5 (five) phases, namely (1) assessment of current
system, (2) design, development and review, (3) implementation,) Audit and review,
and (5) certification readiness. Benefits of the implementation of ISO 9001: 2015 in
the Faculty of Engineering Diponegoro University, including: to ensure customer
satisfaction of products or services sold, increase customer confidence, instill a sense
of pride for employees so motivate them to work and work better, facilitate Faculty of
Engineering Diponegoro University To gain cooperation from more business partners,
as a material to analyze institutional capabilities, improve risk control management
so that institutions are more stable, organizational systems become more organized
and directed. The obstacles encountered in this ISO implementation include: funding,
commitment of all relevant parties, and consistency in running ISO 9001: 2015.
Keywords: implementation, ISO 9001: 2015, processes, benefits, constraints, Faculty of
Engineering Diponegoro University


Full Text:

PDF PDF
rticle

References


Grosse, Pierre. (2015). Quality Management System – Requirements (ISO 9001:2015). Europe:

ICS.

Hatmoko, Jati Utomo Dwi. (2016). Implementasi ISO 9001:2015 di Fakultas Teknik Universitas

Diponegoro. Disampaikan dalam sosialisasi ISO 9001:2015 di Fakultas Teknik Universitas

Diponegoro.

Nurhayati, Oky Dwi. (2016). Sosialisasi ISO 9001:2015. Disampaikan dalam Sosialisasi ISO

:2015 di Departemen Siskom Fakultas Teknik Universitas Diponegoro.

Putro, Wiyono T. (2016). Pemahaman Standar ISO 9001:2015: Quality Management System.

Disampaikan dalam Pelatihan Executive Briefing di Fakultas Teknik Universitas Diponegoro.

Qomar, Mujamil. (2007). Manajemen Pendidikan Islam: Strategi Baru Pengelolaan Lembaga

Pendidikan Islam. Jakarta: Erlangga.

Said, Moh. (2007). Buku Panduan ISO 9001:2015: 2000. Kudus: BPPMNU Banat.

Sallis, Edward. (2008).Total Quality Management (TQM). Yogyakarta: Andi Offset.

Sukamta. 2016. QMS ISO 9001:2015. Disampaikan dalam Pelatihan Executive Briefing di

Fakultas Teknik Universitas Diponegoro.

Tjiptono, Fandy dan Candra, G. (2005). Service Quality & Statisfaction. Yogyakarta: Andi Offset.

LP2MP Universitas Diponegoro. (2017). www.lp2mp.undip.ac.id.




DOI: https://doi.org/10.20961/jpi.v2i2.33646

Refbacks

  • There are currently no refbacks.