Penerapan Metode Rational Unified Process pada Aplikasi Monitoring Periodic Service Alat Berat

Putri Kusuma Wardani

Abstract

Product Support is one of the divisions in the company who deliver technical support to customers, especially in terms of after sales service. Commonly, the data obtained by the product support division at PT Hexindo Adiperkasa Tbk is still a general information concerning the units owned by the company. This data needs to be analyzed and then reprocessed using an application such as Excel spreadsheets to find out the periodic service of heavy machinery in each period, in order that the data processing time is relatively longer and allow for errors or human error. In addition, the data processing tends to be ineffective.

This research aims to design a "Application Monitoring of Periodic Services Heavy Machinery" that can help companies monitor the periodic service of heavy machinery better by using the programming language PHP and MySQL as the database.

The results of this research to build a monitoring application using the method of system development RUP (Rational Unified Process) to determine schedule of periodic service heavy machinery in order to processing the information would be more appropriate, effective, and efficiency can improve the quality of customer service.

Keywords

Monitoring, Periodic Service, Heavy Machinery, Rational Unified Process, Software Engineering, Information System

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References

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DOI: https://doi.org/10.20961/ijai.v1i2.11002

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