Public Satisfaction towards Public Services of Mahapho Sub-district Administrative Organization, Sabot District, Lop Buri Province

Chalida Seanwised, Wasita Kerdphol Prasopsak, Chutima Thanoothammathat


This applied research aimed to study public satisfaction towards the public services provided by Mahapho Sub - district Administrative Organization, Sabot District, Lop Buri Province. The samples used in this study were 750 people who received the services of the sub-district administrative organization. The instrument used for data collection was a questionnaire. The statistics used for data analysis were mean and percentage. The research results were found that the public satisfaction towards the services of Mahapho Sub-district Administrative Organization was overall rated at a high level. When considered each service, complaint and coordinating service, elderly and disabled pension service, emergency assistance service, and revenue collection service were apparently rated from high to low levels of satisfaction, respectively.

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