Urgensi Public Trust dalam Mempengaruhi Pola Perilaku Kepatuhan Masyarakat pada Masa Pandemi Covid-19 di Indonesia

Aulia Hanadita Balkis, Bryan Keith Sangap Hutagalung, Nur Harfi Oktaviani


To face the COVID-19 pandemic, various efforts have been made by the Government of Indonesia. Starting from the implementation of Large-Scale Social Restriction (PSBB) and promoting vaccination programs for adults and children aged 12 years and upwards. To ensure the efectiveness of every policy and program, it is necessary to build public trust in the government which will lead to public compliance to government’s policies in order to cope with COVID-19 in Indonesia. The method of data collection conducted in this paper is through the study of literature from a variety of literature that are relevant to the topic of the research done by the author. The findings showed that there is an anomaly relationship between the trust and compliance of the public. The high trust of the community in the government are being followed by public’s attitudes that lack of responsibility. It happens because the public feels the government is able to control this pandemic. So the compliance of the community towards the government policies in order to cope with COVID-19 tend to be low.


Public Trust, Compliance, COVID-19, and Vaccine


Anugerah, P. (2021) ‘COVID-19: Dua Survei Menyebut Anak Muda Menolak Vaksin, Bagaimana Meyakinkan Mereka?’, BBC News, 23 February. Available at: https://www.bbc.com/indonesia/indonesia-56150289.

Azizah, K. N. (2020) ‘Tak Semua Warga +62 Mau Vaksin COVID-19, Alasan Terbanyak Soal Keamanan’, Detik.com, 18 November. Available at: https://health.detik.com/berita-detikhealth/d-5259469/tak-semua-warga-62-mau-vaksin-covid-19-alasan-terbanyak-soal-keamanan.

Blair, R. A., Morse, B. S. and Tsai, L. L. (2017) ‘Public health and public trust: Survey evidence from the Ebola Virus Disease epidemic in Liberia’, Social Science & Medicine, 172, pp. 89–97. doi: https://doi.org/10.1016/j.socscimed.2016.11.016.

Farisa, F. C. (2020) ‘Survei: Publik Lebih Percaya Gugus Tugas dan Pemda dibanding Pemerintah Pusat Soal COVID-19’, Kompas.com, 12 July. Available at: https://nasional.kompas.com/read/2020/07/12/18121301/survei-publik-lebih-percaya-gugus-tugas-dan-pemda-dibanding-pemerintah-pusat?page=all.

Ghaliya, G. (2020) ‘Public Trust in Jokowi’s COVID-19 Response Declines, Survey Finds’, The Jakarta Post, 22 July. Available at: https://www.thejakartapost.com/news/2020/07/21/public-trust-in-jokowis-covid-19-response-declines-survey-finds.html.

OECD (2017) Trust and Public Policy: How Better Governance Can Help Rebuild Public Trust. Paris: OECD (OECD public governance reviews). Available at: https://books.google.co.id/books?id=NnHotAEACAAJ.

Rahayu, A. Y. S. and Juwono, V. (2018) Birokrasi dan Governance Teori, Konsep dan Aplikasinya. Rajawali Pers.

Sania, M. (2020) ‘Survei Indobarometer: 56 Persen Puas dengan Penanganan COVID-19’, Kompas.com, 5 November. Available at: https://nasional.kompas.com/read/2020/11/05/11230241/survei-indo-barometer-506-persen-responden-puas-dengan-penanganan-covid-19.

Saptoyo, R. D. A. (2021) ‘Selandia Baru Terbaik Tangani COVID-19, Seperti Apa Penanganan di sana?’, Kompas.com, 29 January. Available at: https://www.kompas.com/tren/read/2021/01/29/144200765/selandia-baru-terbaik-tangani-covid-19-seperti-apa-penanganan-di-sana-?page=all#page2.

Satgas COVID-19 (2021b) Perkembangan Kasus Terkonfirmasi Positif COVID-19 per Hari. Available at: https://covid19.go.id/peta-sebaran (Accessed: 31 March 2021).

Satgas COVID-19 (2021a) Monitoring Kepatuhan Protokol Kesehatan Tingkat Nasional. Available at: https://covid19.go.id/p/penanganan-covid-19/monitoring-kepatuhan-protokol-kesehatan-tingkat-nasional-update-17-januari-2021.

Simpson, J. A. (2007) ‘Psychological Foundations of Trust’, Current Directions in Psychological Science, 16(5), pp. 264–268. doi: 10.1111/j.1467-8721.2007.00517.x.

Sugiyono. (2012). Metode Penelitian Kuantitatif Kualitatif dan R&D. Bandung: Alfabeta

Umami, Z. (2010) ‘Hubungan Antara Dukungan Sosial Dengan Kepatuhan Terhadap Aturan Pada Mahasiswa Penghuni Ma’ad Sunan Ampel Al-Aly Di Universitas Islam Negeri (Uin)’. Malang: Fakultas Psikologi UIN Malang.

Wong, C. M. L. and Jensen, O. (2020) ‘The paradox of trust: perceived risk and public compliance during the COVID-19 pandemic in Singapore’, Journal of Risk Research, 23(7–8), pp. 1021–1030. doi: 10.1080/13669877.2020.1756386.


  • There are currently no refbacks.