ANALISIS PELAKSANAAN LAYANAN ONLINE ADMINDUK SAPIDUKCAPIL BERDASARKAN PERATURAN MENTERI DALAM NEGERI NOMOR 7 TAHUN 2019 TENTANG PELAYANAN ADMINISTRASI KEPENDUDUKAN SECARA DARING DITINJAU DARI ASAS PELAYANAN YANG BAIK

Abstract

This study aims to determine the implementation of the public service bureaucracy of the online service administration of the Population and Civil Registration Information and Service Administration System (Sapidukcapil) organized by the Boyolali Regency Government, especially the Population and Civil Registration Service based on the Minister of Home Affairs Regulation Number 7 of 2019 concerning Population Administration Services. Online which is viewed from the principle of Good Service. This research is a non-doctrinal legal research (non-doctrinal research). Types and sources of research data using primary and secondary data. Primary legal materials are in the form of Minister of Home Affairs Regulation Number 7 of 2019 concerning Online Population Administration Services, while secondary legal materials are treaties or doctrines, law reviews, and legal encyclopedias. Deductive qualitative data analysis technique. The results of this study in terms of the principle of Good Service are closer to the community, simplify, speed up, and free of charge, so that it is considered effective and efficient, however, this principle is not fully implemented and there are still discrepancies, namely still using old blanks, there is no data collection feature for adminduk vulnerable residents, and foreign applicants are not served in the Sapidukcapil online service.