IMPLEMENTASIUNDANG-UNDANG NOMOR 8 TAHUN 1999 TENTANGPERLBVDUNGAN KONSUMEN BARANG DI KOTA SURAKARTA (Studi Pelaksanaan Hak dan Kewajiban Konsumen Barang)

Prasetyo Hadi Purwandoko

Abstract

The aim of the research are to observe and to derscribe the
implementation of Law No. 8 of 1999 concerning the Consumers Protection in Surakarta district, in this case the implementation of rights and obligations of goods consumers, and also to arrange its obstacle factors. The method of the research is used survey design which is with sociological jurisprudence approach and descriptive research type. Its sampling technique is probably
sampling as simple random sampling. Thedata sources are primary data and secondary data. Collecting data method are questionnaire, interview, and content identification. Technique of data analysis base on combination of deduction and induction analiyical. The final of the result is quantified. It is analyzed with quantitative and qualitative method. The study conclude that
implementation of theLaw No. 8 of 1999, especially the application of rights andobligations of goodsconsumers are nottotally manifested yet. Thefocus relating to attitude for the rights struggle, for example: the right of advocation, the right of compensation. The obstructions connect with factor of the low gradation of the rights and obligations consciousness in detail.
Another factors are operation of the institutions, and socialization of the consumers protection.

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