ANALISIS PENGARUH KECERDASAN EMOSIONAL (EQ) DAN KECERDASAN SPIRITUAL (SQ) PADA KINERJA KARYAWAN

CAHYO TRI WIBOWO

Abstract


The purpose of this study serve to identify the influence analysis emotional intelligence and spiritual intelligence on performance employees (study at the PT. Bank Negara Indonesia, (Persero), Tbk Daerah Khusus Ibukota Jakarta and Surakarta Operation). This study is a descriptive empirical study with a quantitative approach. The type of data used is primary data and secondary data. The population in this study is the teller PT. Bank Negara Indonesia, (Persero), Tbk Daerah Khusus Ibukota Jakarta and Surakarta operation number (n) 146 with  sensus technique. Instrument research using emotional intelligence questionnaires (EQ), spiritual intelligence questionnaires (SQ), and performane questionnaires. Data analysis includes validity test, reliability test, the classical assumption test, and test hypotheses with linear regression as a tool of analysis using SPSS 17 for windows. Based on the discussion of the results of this study be concluded that emotional intelligence and spiritual intelligence affect the performance of the employees of PT. Bank Negara Indonesia, (Persero), Tbk Daerah Khusus Ibukota Jakarta and Surakarta operation.


Full Text:

PDF

References


Agustian, A. G. 2005. Rahasia Sukses Membangun Kecerdasan Emosi dan Spiritual (ESQ: Emotional Spiritual Quotient Berdasarkan 6 Rukun Iman dan 5 Rukun Islam). Jakarta: Arga

Ashmos, D. P & D. Duchon. 2000. Spirituality at Work : A Conceptualization and Measure. Journal of Management Inguiry 8 (2): 134-145

Azwar, S. 2008. Penyusunan Skala Psikologi. Yogyakarta: Pustaka Pelajar

Chakraborty, S.K, & D, Chakraborty. 2004. The Transformed Leader and Spiritual Psychology: A Few Insight. Journal of Organizational Change Management. 17 (2): 184-210

Davidoff. 1991. Psikologi Suatu Pengantar. Jakarta: Erlangga.

Eckersley, R. 2002. Spirituality, Progress, Meaning, and Values. Journal of Spirituality, Leadership, and Management. (1): 15-28

Gardner, M. J. 2012. An Explanatory Study: The Relationship of Emotional Intelligence, Organizational Culture, and Performance Ratings. A Dissertation Presented in Partial Fulfillment of the Requirements for the Degree Doctor of Management in Organizational Leadership with a specialty in Information Systems and Technology. University of Phoenix

Goleman, D. 2000. Working With Emotional Intelligence (terjemahan). Jakarta: PT. Gramedia Pustaka Utama.

Ingram, H. 1996. Team Performance Management. An International Jurnal.2 (4): 5-10

King, B. 2011. The Influence of Emotional Intelligence on the Service Performance of Casino Frontline Employees. Tourism and Hospitality Researc. 11 (1): 49-66

King, D, B. 2008. Rethinking Claims of Spiritual Intelligence: a Definition, Model, and Measure. A Thesis Submitted to the Committee on Graduate Studies in Partial Fulfillment of the Requirements for the Degree of Master of Science in the Faculty of Arts and Science

Malik, M, E; R. Q, Danish; A. Usman. 2010. Impact of Spiritual Consciousness on the Job Performance of Banking Executives. Interdisciplinary Journal of Contemporary Research in Business. 2 (1): 142-158

McCormic, D.W. 1994. Spirituality and Management. Journal of Managerial Psychology. 9 (6): 5-8

Mitroff, I,I & E. A. Denton. 1999. A Study of Spiritualty in The Work Place. Sloan Management Review. 40 (4): 83-92

Montgomery, M, M, B. 2013. Our Spirits, Ourselves: The Relationships between Spiritual Intelligence, Self-Compassion, and Life Satisfaction. A Dissertation. Faculty of the California School of Professional Psychology San Francisco Campus Alliant International University

Nggermanto, A. 2002. Quantum Quotient (Kecerdasan Quantum): Cara Tepat Melejitkan IQ, EQ, dan SQ Secara Harmonis. Nuansa: Bandung

Ostroff, C. 1992. The Relationship Between Satisfaction Attitudes and Performance an Organization Level Analysis. Journal of Applied Psychology. 77 (6) 68: 963-974

Ramalu, S. A. S; C. C. Wei; R.C. Rose. 2011. The Effects of Cultural Intelligence on Cross-Cultural Adjustment and Job Performance amongst Expatriates in Malaysia. International Journal of Business and Social Science. 2 (9): 59-71

Rezaei. H; A. Kazemi; M. N, Isfahani. 2011. An Analysis of Spiritual Intelligence Effect on Marketing Performance and Innovation in Sales and Marketing unit (Case Study: Isfahan Mobarakeh Steel Company). Interdisciplinary Journal of Contemporary Research in Business. 3 (6): 683-692

Shahhosseini, M; A. D. Silong; I. A. Ismail; J. N. Uli. 2012. The Role of Emotional Intelligence on Job Performance. International Journal of Business and Social Science. 3 (21): 241-246

Shooshtarian, Z; F. Ameli; M. Aminilari. 2013. The Effect of Labor's Emotional Intelligence on Their Job Satisfaction, Job Performance and Commitment. Iranian Jounal of Management Studies. 6 (1): 29-45

Simamora, H. 1997. Manajemen Sumber Daya Manusia. Badan Penerbit YKPN: Yogyakarta

Springer, G. J. 2011. A Study of Job Motivation, Satisfaction, and Performance among Bank Employees. Journal of Global Business Issues. 5 (1): 29-42

Tischler, L; J. Biberman; R, Mckeage. 2002. Linking Emotional Intelligence, Spirituallity and Workplace Performance. Jurnal of Managerial Psychology, 17 (3): 203-218

Wiersma, M, L. 2002. The Influence of Spiritual “Meaning-Making” On Career

Behaviour. Journal of Management Development. 21 (7): 497-520

Zohar, D & I, Marshal. 2000. SQ (Spiritual Intelligence): The Ultimate Intelligence, Blomsburry Publishing: London


Refbacks

  • There are currently no refbacks.