Vernanda, Alfreda Larasati, Sebelas Maret University, Indonesia
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Vol 7, No 4 (2023): Juli - Articles
Customer Service dalam meningkatkan pelayanan nasabah selama pandemi Covid-19 pada Bank BTN Cabang Surakarta 2021
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2614-0349 (Online)
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Jurnal Informasi dan Komunikasi Administrasi Perkantoran (JIKAP) has been accredited as Sinta 5 by the Ministry of Higher Education, Science, and Technology of Indonesia (Decree No. 10/C/C3/DT.05.00/2025, March 21, 2025), effective from Volume 6 Number 3 (2022).
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